Project 8 Coolers
Returns, Refunds, & Warranty
30-Day Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the product within 30 days of the delivery date for a full refund.
To qualify for a return:
Item must be in original condition with all packaging and components included.
Proof of purchase is required.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
To start a return, please contact our support team at support@project8coolers.com.
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1-Year Limited Warranty
All products are covered by a 1-year limited warranty from the date of purchase.
This warranty covers:
Manufacturing defects
Functional failures not caused by misuse or external damage
This warranty does not cover:
Normal wear and tear
Accidental damage, misuse, or improper installation
Unauthorized repairs or modifications
If your product has a covered issue within the warranty period, we’ll repair it, replace it, or offer a refund—at our discretion.
To make a warranty claim, contact us at support@project8coolers.com with your order number and a description of the issue.